This Privacy Policy explains how AppFloe Ltd (“AppFloe”, “we”, “us” or “our”) handles information in connection with this website and our applications (together, the “Services”). We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
AppFloe Ltd is the data controller for personal data processed through the Services. You can contact us about privacy at any time at support@appfloe.com.
Information we collect
- Information you give us. If you email us or contact support, we receive your email address and the contents of your message.
- Technical and usage information. Our website and apps may collect limited technical data such as device type, operating system version, general region and anonymous usage statistics, to keep the Services reliable and to understand how they are used.
- Cookies and similar technologies. Our website may use cookies as described in our Cookie Policy.
We do not knowingly collect more personal data than we need, and we do not request sensitive personal information.
How we use information
- To provide, operate and maintain the Services;
- To respond to your enquiries and provide support;
- To understand usage and improve our products;
- To keep the Services secure and prevent abuse;
- To comply with our legal obligations.
Legal bases
Where the UK GDPR applies, we rely on the following legal bases: your consent (which you may withdraw at any time); our legitimate interests in operating and improving our Services; and compliance with legal obligations.
Sharing your information
We do not sell your personal data. We may share limited data with trusted service providers who help us operate the Services (for example hosting, analytics and the app stores through which our products are distributed), and with authorities where required by law. Any such providers are required to protect your data and use it only as instructed.
Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, after which it is deleted or anonymised.
Your rights
Subject to applicable law, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, email support@appfloe.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Children
Our Services are not directed at children under the age required by applicable law, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above shows when it last changed, and continued use of the Services means you accept the current version.
Contact
Questions about this policy can be sent to support@appfloe.com.